IT outsourcing for businesses, with 24/7 support
Your IT department, taken over by us.
With IT outsourcing, specialized companies can take over a company's entire IT department or just part of its responsibilities: IT maintenance, infrastructure management, user and equipment support, server monitoring or data security.
IT outsourcing is an efficient solution for companies that want to cut costs, improve efficiency or focus on their core business. The decision is best made together with our specialists, who first look at what equipment you have and how you work with it. We also handle server colocation, hosting, website maintenance and SSL certificates, so everything IT sits in one place.
24/7 IT support
Send your IT requests by email, WhatsApp, Telegram or live chat and get fast support. You get on-site visits at your company and a guaranteed resolution time set by contract. We follow every request through to resolution.
Audit
We analyze your company's hardware and software, assess data security risks and propose our security and optimization solutions, with a clear plan of priorities and costs. You get the recommendations in writing.
Software installation
We provide complete management solutions, including system and kernel updates, firewall, DDoS and brute-force protection, Apache/MySQL, Windows Server, Active Directory or Windows 10 Pro. We take responsibility for keeping your services online at all times.
Hardware installation
We design enterprise-grade hardware systems from scratch and advise on optimizing existing ones. We handle delivery, installation, configuration and maintenance of desktops, laptops, servers and routers.
Specialized software
Accounting software: Ciel, Saga, Revisal, Contab SQL, WinMENTOR or Smartbill. Specialized software: AutoCAD, Photoshop, WindevRO and Corel Draw. We install them, update them and connect them to your servers. We also help users work with them.
Data recovery
We provide professional data recovery from any storage medium: hard drives, laptops, memory sticks, cards and other secondary media, with an assessment before any work begins. The assessment tells you in advance what can be saved.
Security
We secure your network and workstations with Fortigate Firewall, Cisco Umbrella, Kaspersky, Bitdefender or Norton Security, with brute-force protection and regular reviews of access policies. We also handle updates.
License inventory
Hardware and software inventory means checking the IT equipment used in companies and institutions, optimizing the IT fleet and showing clearly which licenses are in use and which are being paid for in vain.
IT Monitoring.
The monitoring system gives full visibility into the state of your network, servers and critical devices. It continuously polls the equipment about its status, keeps a history and shows in real time what's happening with it.
What we monitor:
- CPU and memory load;
- the state of drives and hardware components;
- network activity and BGP sessions;
- server and service uptime.
RDN Optim
- Round-the-clock 24/7 support
- Unlimited technical assistance, remote and by phone
- One on-site visit per month
- 10-minute maximum remote response time
- Windows Server software support (optional)
- BACKUP system implementation (optional)
- Linux Server software support
- 24/7 proactive monitoring of servers and critical equipment (optional)
- Software license management (optional)
- Three computers
RDN Standard
- Round-the-clock 24/7 support
- Unlimited technical assistance, remote and by phone
- One on-site visit per month
- 10-minute maximum remote response time
- Windows Server software support
- BACKUP system implementation
- Linux Server software support
- 24/7 proactive monitoring of servers and critical equipment
- Software license management
- Ten computers
Routing & Switching.
The network is the heart of a company: if the network isn't working properly, nothing works. It doesn't matter whether you have a load-balanced server cluster or servers with many processors and lots of memory — everything goes through the network.
Support and monitoring.
Your company's key equipment runs continuously and efficiently when we monitor and manage it through our IT outsourcing service.
Round-the-clock monitoring
We track CPU, memory, disks and network, 24 hours a day.
Fast response
Within 10 minutes we start work, via remote connection.
Monthly report
See in black and white what happened with your equipment.
How we start working together.
From the first conversation to taking over your infrastructure usually takes a few days.
We look at what you have
We audit your company's hardware and software, assess data security risks and tell you what works and what needs changing.
We choose the plan
RDN Optim for three computers or RDN Standard for ten. The difference is what's included and what stays optional: Windows servers, backup, monitoring, licenses.
We take over the infrastructure
We set up monitoring on servers and critical equipment, document what we have to manage and connect with the software you already use.
We work month by month
Unlimited technical support, remote and by phone, one on-site visit every month and proactive monitoring 24 hours a day.
Outsourcing or an in-house IT employee?
The same job, two ways of covering it. The difference shows in busy months.
| With IT outsourcing | With a single employee | |
|---|---|---|
| Cost | From €25 a month, with everything in the plan | Salary, taxes, training and equipment, every month |
| Availability | 24/7 support and round-the-clock monitoring | Their working hours, minus vacation and days off |
| Skills | A team covering Windows and Linux servers, networking, security and backup | Whatever one person knows |
| Response time | Within 10 minutes remotely, by contract | When they get to the office and see the problem |
| Licenses and inventory | Hardware and software inventory, license management | Remembered or kept in a spreadsheet |
| When the company grows | Move from Optim to Standard, from three to ten computers | Hire another person |
We'll audit your setup and tell you which plan you need.
Request an IT outsourcing quote